Terms of Use

1. Acceptance of These Terms

These Terms of Use govern access to and use of the Bastion Underwriters LLC (“Bastion,” “we,” “us,” or “our”) website and online forms. By using the website or submitting information through it, you agree to these terms. If you do not agree, do not use the website or forms.

2. Informational Purpose

Website content is provided for general business and informational purposes. It is not legal, tax, financial, risk-management, or insurance advice and should not be relied on as a substitute for advice based on a specific situation.

3. No Quote, Binder, Policy, or Coverage

Information shown on this website, an online submission, an automated receipt, or an email acknowledgment does not constitute a quote, binder, policy, contract of insurance, or confirmation of coverage. Coverage exists only when evidenced by a written binder or policy issued by an authorized representative and the applicable insurer, subject to all stated terms, conditions, exclusions, and requirements. Do not cancel, change, or allow existing coverage to expire based on a website submission or communication.

4. Licensing, Territory, and Product Availability

Insurance products and services are offered only where Bastion and all relevant parties are properly licensed or authorized and where the applicable product or program is available. References to a geographic focus, market, capability, or coverage do not mean that Bastion is licensed or authorized in every jurisdiction identified and do not constitute a solicitation where doing so would be unlawful. All business is subject to eligibility, underwriting guidelines, carrier approval, policy terms, and applicable law.

5. Producer Applications and Relationships

Completing a producer application or receiving access to materials does not create an appointment, agency, brokerage, fiduciary, employment, or other producer relationship with Bastion or an insurer. A producer relationship exists only after all required due diligence and approvals are complete and the parties execute any required written agreement.

6. Accuracy and Authority to Submit

You agree to provide information that is accurate, complete, and current to the best of your knowledge and to update material changes promptly. You represent that you are authorized to submit the information and request the transaction. Incomplete, inaccurate, or omitted information may delay or prevent consideration of a submission and may affect any resulting insurance transaction.

7. Information About Other People

If you provide information about an insured, owner, driver, employee, or another individual, you represent that you have lawful authority to provide it and have given any notice or obtained any authorization required by law. This includes authorization that may be required to obtain motor vehicle records, consumer reports, loss information, or other underwriting information.

8. Electronic Communications and Forms

You consent to receive communications related to your inquiry or submission at the contact information you provide. Standard email and internet transmissions may not be secure. Do not submit passwords, payment card information, or Social Security numbers through a general form or standard email unless Bastion specifically requests the information through an approved secure method. Microsoft Forms and other third-party services may be subject to additional terms.

9. Privacy

Our Privacy Policy & Insurance Information Practicesdescribes how we collect, use, disclose, and protect information and is incorporated into these terms by reference.

10. Intellectual Property

The website, Bastion name, logo, graphics, text, arrangement, and other content are owned by Bastion or used with permission and are protected by applicable intellectual property laws. You may view and print website content for legitimate business purposes related to evaluating or working with Bastion. No other use is authorized without prior written permission.

11. Acceptable Use

You may not use the website or forms to:

• violate law or the rights of another person;
• submit information you are not authorized to provide;
• impersonate another person or misrepresent your identity or authority;
• introduce malicious code, interfere with security, or disrupt operation of the website;
• scrape, copy, reverse engineer, or use automated means to access the website except as permitted by law; or
• use website content or systems for fraudulent, abusive, or competitive misuse.

12. Third-Party Services and Links

Third-party links and services are provided for convenience or to support our operations. Bastion does not control their availability, content, security, or privacy practices and is not responsible for them to the extent permitted by law.

13. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided “as is” and “as available.” Bastion does not warrant that the website will be uninterrupted, error-free, completely secure, or free of harmful components, or that website content will always be complete, current, or suitable for a particular purpose.

14. Limitation of Liability

To the fullest extent permitted by law, Bastion and its officers, employees, representatives, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of or inability to use the website or forms. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, or changes any right or obligation under an issued insurance policy.

15. Governing Law

These terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where another jurisdiction’s law must apply. Subject to applicable insurance law, any proceeding relating to these terms will be brought in a state or federal court with jurisdiction in Riverside County, California.

16. Changes and Severability

We may update these terms by posting a revised version and changing the effective date. Continued use after an update means you accept the revised terms. If a provision is found unenforceable, the remaining provisions will remain in effect.

17. Contact Us